For fastest service please order online. You can also call 1-800-662-4616 or fax us at 408-370-4048. We can take your order immediately, confirm availability of items and advise you of delivery dates. Visa, MasterCard, and American Express can be accepted online or over the over the phone. Order will be shipped within 48 hours pending availability. All Elite and Champion folding mats ship in 2 - 3 weeks.
Swain Sports Limited One Year Warranty. For a period of one year from date of purchase, Swain Sports, Ltd., will repair or replace, free of charge excluding shipping and handling, any Swain SportsMat containing defects in workmanship or material.
Financing and Payment Plans Please complete the enclosed application and return it to us. If you have any questions about the amount and/or number of payments, please contact us at 1-800-662-4616.
Swain Sports, Ltd.
138 West Campbell Ave
Campbell, CA 95008
Local or state sales tax, where applicable and shipping charges should be included. You can call us for a shipping quote. Orders will be shipped upon receipt of payment in full within 48 hours, depending on availability.
Wrap merchandise securely and return via UPS or insured parcel post (please call 1-800-662-4616 for return shipping address). All merchandise sold as sets must be returned as sets. You will be credited by the original method of payment excluding shipping and handling charges. Merchandise returned for exchange without a check or money order for shipping and handling will be charged on customer's credit card or sent out COD with appropriate charges. A restocking charge of 15% plus freight will be borne by the customer on all returned merchandise. All returned goods must be accompanied by an "authorization" issued by Swain Sports, Ltd., before the item will be accepted by a Swain Sports, Ltd. warehouse.
Once a video and/or DVD has been received and it's seal is broken, it cannot be refunded or exchanged. No refunds are issued, only exchanges for the same title if your tape or DVD proves to be defective for any reason. Books may not be returned unless defective from the manufacturer.
(*unless noted otherwise)
All books, dvds, and videos are shipped via UPS.
All other items shipped via common carrier. Call for quote.